WHEN YOU PLACE YOUR ORDER, CHOOSE THE DELIVERY METHOD THAT SUITS YOU BEST.
HOME DELIVERY
Gourmandise de Luxe offers home delivery of your order in Metropolitan France, Monaco and Corsica, from a purchase of €150 excluding postage. This offer is not available for international deliveries. Gourmandise de Luxe reserves the right to modify or cancel this offer at any time.
Our delivery charges :
Delivery costs are calculated according to the total weight of your order.
Metropolitan France (excluding Corsica) - Surcharge for hard-to-reach areas in Savoie and Haute Savoie Mainland France, Monaco
Europe : Austria Belgium Denmark Finland Germany Greece Ireland Italy Luxembourg Netherlands Portugal Spain Sweden United Kingdom
Delivery times: Place your order before 1pm and we'll dispatch it within 24 to 48 hours!
In mainland France, the average time between placing and dispatching your order is between 24 and 48 hours (excluding weekends and public holidays).orders are processed from Monday to Friday, with the exception of orders for fresh products, which are processed from Monday to Thursday until 1 p.m. Products are subject to availability. If you would like your order to be delivered at a later date, please contact us by telephone on 01 42 65 66 35 or at the following address: commandes@gourmandisedeluxe.com for more information.
In Europe, delivery times vary depending on the destination country. Contact us by telephone on 01 42 65 66 35 or at the following address:
commandes@gourmandisedeluxe.com for more information.
Gift delivery: Give the gift of excellence
When you place your order, you can enter a personalised message. This message is printed on a card and inserted into a pouch attached to the parcel. If you are sending a gift, be sure to add a message so that your recipient can identify you.
Preserving and transporting products: Packaging to ensure the cold chain is maintained
Orders are carefully prepared by our teams. We pay particular attention to the packaging: the products are arranged and secured with the utmost care using sizzlepak and sleeves in our transport cartons to protect them from shocks.
Our fresh products are specially packaged using insulating materials and cold preservatives to ensure that they remain at an ideal temperature right up to delivery. The quality and freshness of Gourmandise de Luxe products remain intact.
- Please note:
- To facilitate delivery, please specify the recipient's telephone number.
- Delivery only possible from Monday to Friday
IN-STORE ORDER COLLECTION
Click & Collect: Place your order on our website and collect your parcel 2 hours later.
During the festive season, to collect an order containing CAVIAR KASPIA or MAISON DE LA TRUFFE products, please come to the counter of our ATELIER MAISON DE LA TRUFFE with the order confirmation that was sent to you by email and bring some form of identification. If you have not been able to print it out, you will be asked to provide your first and last name, your order number and proof of identity for collection. You can order Gourmandise de Luxe products on our website and pick them up 2 hours later at the ATELIER MAISON DE LA TRUFFE located at 19 place de la Madeleine 75008 Paris.
This service is available 6 days a week from Monday to Saturday (except when the shop is closed), and 7 days a week the week before Christmas and New Year's Day.
If you would like a relative to collect your order, they will need to bring the order confirmation sent to you by email and their ID.
If you are late picking up your order, it will be put aside and reserved for 48 hours. However, it will no longer be available after this time. Any order that is not collected within the allotted time will be permanently lost and will not give rise to any refund. Payment must be made at the time of ordering.
Outside the festive season, Click and Collect products can be collected directly from the Maison de la Truffe shop.
